Sleep Talk Recorder 17+

Please help

Ok this isn’t much of a review, but I’m having a slight problem. I have paid to get the full version on my old phone, but on this phone I can restore it. It’s mostly because “in-app purchases” are allowed, which is dumb. The thing is, nobody knows the passcode and we can’t reset it (trust me, we’ve spent a long time trying to turn it off). So now I’m stuck with the free version.

Now for the review part, it’s really nice. It’s easy to use and there is a place to check out other people’s recordings (they’re funny). In the free version, though, you can only record for two hours. People tend to talk within the first 2 hours of sleep, but on occasion it’s sometimes past that. You can add “favorites” and name them so you know what the recordings are about. The worst part is, it sometimes can’t figure out that there is white noise and I’ll have a recording of my fan for hours on end. Other than that, it’s great!

Developer Response ,

Could you please try to adjust sensitivity and filter in settings.
Also, could you maybe try placing the phone elsewhere regards to the AC / fan.

Doesn’t work

I downloaded and used the app for one night. It recorded the whole night, so I decided to pay for the full version to unlock the entire night since my boyfriend woke me up due to my sleep talking. The app didn’t record my sleep talking at all, but did record the conversation following my sleep talking. I decided to try again the following night. I watched the activation countdown begin as I set my phone down. When I woke in the morning, it hadn’t recorded at all. I opted to try again the following night. It recorded during the night but shut itself off 15 minutes before I woke up for the day. I went back into the app at breakfast to listen but every recording from that night had disappeared from my history. So I tried three nights in a row and only one semi worked. I reached out to the developer via the feedback option asking for a refund since the app doesn’t work and haven’t gotten a response. I have since tried to cancel my subscription based on the instructions in the FAQ section but the directions for canceling are incorrect for my phone. I sent another message asking for assistance canceling my subscription because I don’t want to be charged again for something that clearly does not work, but didn’t receive a response to that inquiry either. To say I’m frustrated would be an understatement. Hopefully this review will get the developer to finally reach back out to me.

Developer Response ,

Hello, thanks for reaching out and sorry about the late response. We have also responded to your mail with instructions since it looks like you are on a very old iOS version.

Could you please try to adjust sensitivity in Settings to work with your environment. You can always activate the app when awake and make some sounds to see how your recordings are picked up.

If you still want a refund you have to turn to Apple. We can not handle that on our side.

Have a nice day!

Skip this one - better ones have support

*** Would love to update this with a better review if the developer would help me resolve this instead of blowing me off. Customers not important - buyer beware***

Had critical recordings that were inaccessible. I had exported others with no issue and liked the app until... I had made some critical recordings and tried exporting them like the others, however what it gave was a link back to the App Store. In the meantime, the app crashed and when I reopened it, the recordings didn't show as if I'd never used it. Yet, my settings indicated almost 5 gigs worth of data were contained in this app. So it was all there, just somehow corrupted. It had been 2 weeks worth of recordings that were very valuable to me that were simply locked away. I made 3 or 4 attempts to contact support via the App Store, email, and on Facebook yet I got no response from them at all. I tried everything possible to recover the data with no luck. An app is only as good as it works. This will tease then let you down. Was better before the last 2 updates. Fair warning - pass on this one.